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Google Maps from ACT!

A while back I published a YouTube video showing how to produce a Google Map showing the location of selected Contacts from your ACT! database. ACT! Software Training. How to display your ACT! contacts in a Google Map   This prompted one ACT! user to send me this email. I just watched your short tutorial on mapping with […]

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Swiftpage to buy ACT! from Sage UK

The fact that was planning to sell ACT! (and SalesLogix) product lines was predictable, although the actual announcement last Friday still came as a surprise within the industry. Even more of a surprise was that the purchaser was Swiftpage in the USA. Now the name of Swiftpage will already be familiar to users of ACT! […]

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E-mail Marketing – Make it Topical

ACT! comes with an optional professional E-mail Marketing system powered by Swiftpage. One of the challenges for any E-mail marketeer is how to tempt the recipients to open the message. One company has found a way to do this big-time. Machine Mart sell a range of power-tools and devices for the workshop and handyman. The […]

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My Top Ten Favourite ACT! Features in 2011

As 2011 draws to a close I have been reflecting on the features in ACT! that I use the most, the ones that work best for me. These are not exclusive to the latest version ( ACT! 2012), but are just the ones that I’ve used most this year. Mailmerge to Letters and E-mail The ability to […]

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ACT 2012 Service Pack 1 is Released (30 Nov 2011)

Today released ACT! 2012 Service Pack 1. Important: there are regional variations, so if you are in the UK make sure you download the UK version! Also note that if you upgrade one PC you must upgrade them all (Including your ACT! server). New Features & Product Improvements This release addresses some enhancements to data […]

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Review – ACT! 2012 Cookbook by Karen Fredricks

Copyright © 2011 Packt Publishing ISBN 978-1-84968-250-3 Twenty-four years after being launched on the world, ACT! software remains the world’s most popular contact management and entry level CRM programme on the planet. Currently in its 2012 iteration (version 14) it continues to develop into a formidable sales and marketing toolbox. Karen Fredricks, who has produced […]

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How to Justify Buying an iPad 2 on Expenses

Bob, I need to buy an iPad2, It’s essential for my work as a salesman. Couldn’t you use a laptop? No, they’re too bulky and too slow to fire up. So, you could use a laptop, but you prefer not to. So how about swapping your laptop for the iPad? No, I definitely need both. […]

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A Strange Coincidence

Now here’s a stange thing. Yesterday I went to a place called Hale near Manchester to run some ACT! training for a PR company there. As far as I can recall it’s the first time I’ve ever been to Hale, and what a lovely little place it is. The high street is quite up market […]

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Social Networking and CRM Make Poor Bedfellows

Social networking is the new black. It’s huge, and it’s not too surprising that it has already been exploited by commercial interests. This is a shame. It seems that every time someone comes up with a new site to “make friends and chat” it gets taken over by commercial interests keen on finding a new […]

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The Legal Eagle and the Dentist’s Chair

What do you think of when you hear the phrase “London Offices”? If you are like me the first vision that comes to mind is probably plush, glass-fronted, high-rise office space with spectacular views over the Thames. To be sure, there are many offices in London that would fit that description. However, the vast majority […]

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