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ACT! Users Need Rules, Boundaries and Limitations. Part 1 – Rules

As any ACT! Whisperer will tell you, if you really want to be the master of your ACT! software you have to impose some rules, boundaries and limitations on the users. The point is this, you need to be able to control what what contacts and information is going into your database and in what […]

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A Strange Coincidence

Now here’s a stange thing. Yesterday I went to a place called Hale near Manchester to run some ACT! training for a PR company there. As far as I can recall it’s the first time I’ve ever been to Hale, and what a lovely little place it is. The high street is quite up market […]

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Social Networking and CRM Make Poor Bedfellows

Social networking is the new black. It’s huge, and it’s not too surprising that it has already been exploited by commercial interests. This is a shame. It seems that every time someone comes up with a new site to “make friends and chat” it gets taken over by commercial interests keen on finding a new […]

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Brush Your Teeth – Check and Repair

I had a desperate email from an ACT! user yesterday who was still using ACT! 6 (there are a lot of you out there – you know who you are..). Problem was that ACT! simply refused to open. The common reason for this is that the user has not be regularly doing “database mainenance” on […]

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