ACT! SOFTWARE TRAINING & SALES

For a free consultation, call
01902 756 836

What Clients Say

KG April 2014

Thanks for spending so much time with us yesterday, I found it really useful.

 

SL

Thanks Jeff, 

It was very informative and helpful and we will certainly use your services again.

 

RCC

We desperately needed some training on ACT as we hadn’t really been using it to its full potential. Jeff came in and was excellent! An extremely nice guy with exceptional knowledge. His training hit the nail on the head for us and we will without doubt use him again should we need further training. Thanks Jeff from The Sheriffs Office.
Service Category: IT Consultant
Year first hired: 2013
Top Qualities: Personable, Expert, Good Value

 

MW

Thank you for yesterday.  It is fair to say that we achieved far more than we expected in the time available and will (we believe) be able to make far better use of ACT! because of your excellent training, insight and overall business acumen which enabled you to add real value to the session.  Thank you.

 

SB

Jeff is a top guy,
He has a great knowledge of ACT and dealt with the barrage of queries we had for him extremely well!
We would definitely have him back in the future for some further training!

Rating (Cost / Customer Service / Quality) : 5 / 5 / 5

Nov 2012

OR

Jeff was very professional, friendly, informative and approachable. He answered all questions in a knowledgeable way. We are now confident with ACT and believe we can use it effectively now for our business and getting started with our marketing.

Rating (Cost / Customer Service / Quality) : 5 / 5 / 5

June 2012

 

RJ

Jeff delivered three training sessions for us yesterday. His knowledge of the product and his ‘delivery’ was excellent. Feedback from the sales and technical staff has been very positive (no negative comments). Based on some of the feedback Jeff gave us, we are going to make some improvements to the system before we ‘go live’. I have no hesitation in giving my personal recommendation for Big Blue Marketing. Jeff is a very good, very knowledgeable trainer/consultant. Value for money «««««  Professionalism«««««  Quality «««««

Nov 2011

 

RD

We had our ACT training today and I can recommend Jeff Granger (details below).  The training was excellent and we have been able to customise our database and picked up some great tools. The most beneficial aspect was it was tailored to our needs and all about what we wanted out of the database.  The morning was about the basics, afternoon customisation and reporting.

Nov 2011

 

MT

Jeff from Big Blue Marketing arrived when agreed and delivered the agreed content and much more. The session was attended by, mainly, sales representatives and Jeff showed us how to set and agree ground rules for Act so we are all inputting data in the same way. This will enhance our ability to use the database as a business tool in the future. He showed us how to use mail merge, e-mail/calendar link with Outlook and Opportunities so we can forecast our business better in the future. We are hoping to have a follow-up session in a few months.

Aug 2011

 

Alison Shingler

Karen, Jill and myself just wanted to thank you for the training course you recently ran for us here at The Old School House.  Being complete database beginners we felt that you pitched the content perfectly and you were very patient with us!  We now feel a lot more confident and ready to put our new found knowledge into practice. Dec 2010

 

Valerie McCullough

Many thanks for an informative and constructive day yesterday it was exactly what we needed. I think I can safely say we all went home feeling we had taken a huge step forward in our use of ACT, I just hope we can remember everything! Jan 2011

 

Emma Ball

Top Qualities: Personable, Expert, Good Value

“Jeff provided support to Halesowen College for its CRM system ACT! He supported the Employer Engagement Team with the implementation of the software and trained all users of the software in how to best use the system. The training received from Jeff was professional, fun and really easy to understand. I wouldn’t hesitate in recommending Jeff as his training was excellent.” May 6, 2010  Year first hired: 2009 (hired more than once)

 

Michelle Robertson

Jeff’s Top qualities: “Great Results, Good Value, On Time”

“We were very grateful of Jeff’s personable and expert approach to training our staff with ACT software. A well planned out training schedule, allowed us to ask lots of questions and assisted us in a full understanding of how our company can benefit through the effective use of ACT. The hints, tips and easy-to-read handout notes proved to be a great buffer from being with an expert to going it alone! Thanks Jeff we have no hesitation in highly recommending your training services to others. Kind regards, Michelle” October 20, 2009

 

Gary Crosbie

Jeff’s Top qualities: “Great Results, Personable, Expert”

“Jeff, is probably one of very few IT trainers who understands and can relate to, the problems faced by the user, tailoring the training accordingly, rather than being a talking manual of facts and figures. No hesitation in getting him back in.” October 13, 2009

 

Kevin Duck

Jeff’s Top qualities: Personable, Expert, Good Value

“Jeff provided an excellent course introducing colleagues to the ACT! Programme. In addition, he readily answered more complex answers and provided solutions for specific requirements, as well as ongoing support.” April 4, 2009